How I work

The same six steps, every project

You always know which stage we are at and what happens next. No disappearing for two weeks, no surprise at handover.

What you get either way

A working system, not a prototype: Tested with your real data, not a tidy sample that behaves itself.
Documentation you can actually use: Written for whoever runs this next, including you in six months.
Nothing locked to me: It lives in your account, on your systems. No dependency on me to keep running.
Plain language throughout: You should never need a translator to understand what I am telling you.
Handover, not abandonment: A walkthrough at the end so your team knows how to operate it.
Support after delivery: Processes change. Small adjustments afterwards are expected, not billed as a surprise.

Tell me how the process runs today. That is the whole of step one, and it costs nothing.

I usually reply within 2 hours